Privacy declaration

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Last Updated 1st of May 2023 | Effective Date 1st of May 2023 

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This Privacy declaration describes the declaration of Restaurant Djerba Lina, Aghir 4176, Djerba, Tunisia, email: restaurantdjerbalina@gmail.com, on the collection, use and disclosure of your information that we collect when you use our website (https://www.restaurantdjerbalina.com ) or make reservations for Restaurant Djerba Lina.  

We may modify this Privacy declaration at any time without any prior notice to you and will post the revised Privacy declaration on the website. The revised Privacy declaration will be effective immediately from when the revised Privacy declaration is published on the website and your continued access or use of the website will constitute your acceptance of the revised Privacy declaration. We therefore recommend that you periodically review this page.  

 

Information we collect on the website 

We use software monitoring tools to measure and collect session information, like page response times, length of visits to certain pages, page interaction information. This information is for measurement and insights and doesn't contain personal information.  

 

Information we collect by phone or other ways of contact 

* When making a reservation we collect personal information, like your name, telephone number, email or any other information that is needed for the service.  

* We collect reviews on the website on our reviewpage. 

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 How We Use Your Information:  

• Website: We use monitoring tools to update the relevance and search results for the site, to make our content accesible and easy to find for visitors that are in search of our services and information.  

• Reservations by telephone or other ways of contact: When you click on the button to make a reservation on our website, this will lead to our phonenumber. As part of the reservation process, we collect personal information you give us such as your name and phonenumber, email or any contact-information that is needed when making a reservation. Same goes for verbal reservations in person, reservations by email or app or any other way. We keep this information as long as needed. 

• Personal information will be used only for the specific reasons you share them for with us. 

• By adding a review directly on our sitepage, you agree that the review is directly published on our website. 

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Why we collect this information

We will use the information that we collect for the following purposes:   

All information is used to provide our customers service and information. 

Website-information we use for monitoring our websitepages and site protection 

 

If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent, unless we are required to do otherwise by law.  

This also applies to photos on our website. If you have approved to let us put a picture of you on our website, you can decide anytime to withdraw your consent for placing that picture. In that case, please contact us on the following email: restaurantdjerbalina@gmail.com We will confirm in a reply to your email. When you have received a confirmation, we will remove the picture(s) as soon as possible. 

 

How We Share Your Information  

We will not transfer your information to any third party without seeking your consent, except in limited circumstances as described below:  

• Our hosting platform > see How we store, use, share and disclose our site visitors information 

 

Retention Of Your Information 

We will retain your personal information with us for as long as needed to provide service and information or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy declaration. 

We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.  

 

How we store, use, share and disclose our site visitors (personal) information 

Our company is hosted on a third-party platform. This online platform allows us to offer our information and services to you. Your data may be stored through the platform's data storage, databases and the general platform's applications. They store your data on secure servers behind a firewall. We are not responsible for the data that's being stored or how it is managed by this platform.  

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Google services or other third parties that collect, use or share your information that's related to Restaurant Djerba Lina, like your reviews on those platforms, have their own Privacy declarations. We are not responsable for the way they use your information. For information about their Privacy declaration, contact them.

 

However, we do collect all reviews from the internet and display them on our website, to make it easier for our customers to find all reviews on one place. As we copy the reviews from other sites where your name is displayed, your name will also be visible in the review on our site. If you don't agree displaying the review that you wrote elsewhere, please contact us and we will remove your name or the total review. 

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Cookies 

Cookies are small pieces of (text) information that are sent to your browser when you visit the website and then stored on the hard disk or in the memory of your device. We use functional cookies on our website, that are needed to make the website work correctly. 

We use static cookies to monitor (not personal) interactions on the site. By accepting, you approve to continue on our site and the usage of these cookies. If you do not consent to the same, you can choose your cookie-settings or not accept the cookies.

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Consent 

By accessing or using our website, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy declaration.

  

Security 

The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse, or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.  

 

Grievance / Data Protection Officer 

If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at Restaurant Djerba Lina, Djerba, email: restaurantdjerbalina@gmail.com. We will reply as soon as possible.